Store Manager (SM)

Essential Job Functions

  1. SM must provide 2 days (48hr) notice to DM when supplies/inventory are low and needed.

  2. If milk, HnH, whipping cream, juice, or extract is needed - it's the SM's responsibility to pick up from Whole Foods. If SM is unable to pick up, SM must designate someone to pick up. Use cash from till and document spreadsheet. Then upload receipt to Google Drive.

  3. SM to purchase small ware and supplies from Online. All SM will be provided with Online credentials. DM will inform SM of budget/allowance.

  4. SM must designate AM on off days or vacation.

  5. Starting June, tip will not be paid out at closing. SM or AM must document tip amount on spreadsheet.

  6. SM to ensure all towels are taken home and washed. If SM is off, SM must designate a AM to handle towels.

  7. SM must deposit cash every night at closing. If unable, SM must designate someone.

  8. SM to conduct all interviewing, hiring, and training.

  9. SM must keep spreadsheet of all training completed by staff and update spreadsheet.

  10. SM to ensure all staff receive all mandatory training.

  11. SM must upload all job application/resumes to personnel file

  12. SM must obtain availability from staff no later than the 10th of every month for scheduling 15th until end of month.

  13. SM must obtain availability no later than the 25th of every month for scheduling 1st until the 15th of the following month.

  14. SM must have schedule published no later than the 13th of every month for the 15th until end of month.

  15. SM must have schedule published no later than the 29th of every month for the 1st until the 15th of the following month.

  16. SM must adjust or fix staff clock-in and clock-out times nightly.

  17. SM must review and correct timesheets by Sunday midnight of each week.

  18. SM will document on spreadsheet if or when money is needed from till to purchase supplies.

  19. Any and all changes to posted schedule must be approved by SM.

  20. If change for drawer is needed, SM is responsible for obtaining change.

  21. SM must ensure people not working or off the clock do not touch the POS.

  22. Mandatory monthly face-to-face meeting between:

    • SM, DM, Truong and Robert

    • DM and all SMs.

    • SM and all staff including AM

  23. Notes from meeting must be uploaded to Google Drive.

  24. SM will manage tracking of inventory and report to DM, tracking on shared Google sheet.

 

Position Requirements

  • Organized, flexible and capable of multitasking in a fast-paced environment

  • Able to work full time (40 hours+) and be flexible on covering staff’s shifts (as well as work SM’s assigned shifts) when needed

  • Excellent verbal communication, written communication and interpersonal skills

  • Proactive, creative, resourceful, and adaptive in any situation

  • Knowledgeable in regards to organizing, inventory knowledge, Health Department rules and regulation knowledge

  • Ability to work well with internal and external people

  • Ability to work independently as well as with a team

  • Ability to lead staff

  • Willingness to drive and travel

  • Has Food Handlers Certificate

  • Experience with computers and comfortable with technology


Assistant Manager (AM)

Essential Job Functions

  1. If milk, HnH, whipping cream, juice, or extract is needed - it's the SM's responsibility to pick up from Whole Foods. If SM isn’t working, AM must cover and inform SM. Use cash in till and document on spreadsheet and upload copy of receipt to Google Drive.

  2. On SM’s day(s) off, SM must assign AM or a staff to update inventory list and send pic/text to SM.

  3. Starting June of 2017, tip will not be paid out at closing. SM or AM must document tip amount on spreadsheet.

  4. For time tracking and security reasons - SM or AM must text DM how much cash was deposit immediately after deposit is made.

  5. SM or AM will be compensated for making deposit (mileage and time). If SM or AM is unable to make deposit, SM must notify DM the same day.

  6. SM to ensure all towels are taken home and washed. SM will be compensated for this. If SM is off, SM must designate an AM to handle towels.

 

Position Requirements

  • Organized, flexible and capable of multitasking in a fast-paced environment

  • Able to work weekdays as well as weekends

  • Able to work at least 15 hours a week and be flexible on covering staff’s shifts

  • Excellent verbal communication, written communication and interpersonal skills

  • Proactive, creative, resourceful, and adaptive in any situation

  • Experience working at the shop level in regards to organizing, inventory knowledge, Health Department rules and regulation knowledge, shop procedures and product recipes

  • Ability to work well with internal and external people

  • Ability to work independently as well as with a team

  • Has Food Handlers Certificate


Disclaimer: Milk Box reserves the right to edit or update this page and its content at any time.

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